AFE Graphics Customer Service Policy


Why should I buy from AFE Graphics?
How about a Satisfaction Guarantee?
What about Shipping Policy and Shipping Damage?
What about Technical Support?


Why should I buy from AFE Graphics?

Full time product development and customer satisfaction. AFE Graphics is a concerned effort to preserve the heritage of vintage motorcycles and snowmobiles. We spend hundreds of hours and thousands of dollars each year in product research, design, development and upgrades. We manufacture our product in house and have full control over production and quality concerns. We use several top qualty brand name suppliers including 3M to bring you the widest rage of color & materials. We have been developing decals specifically for bikes and sleds for over 18 years. Sure, you can shop around and save a few dollars with someone else... Why take that chance with a third party or middle man who may be out sourcing designs? We sell a superior printed quality product at a good value and we stand behind our product with excellent service. Customers at times play an important roll in product development, with customer satisfaction very high, and becuase of this we can offer full Customer Support. We are in business for a purpose and our service is here for you. Your support is appreciated and because of you we are able to continue our service and offer our products.
 

 How about a Satisfaction Guarantee?

Quite simple... You can pre-view the product, but there are rules we need to impose due to abuse. We know you have done your research and you know what model you have and what the product should look like before you make a purchase. We like to trust our customers. Lets face it... We are not selling toasters and we are not Wal-Mart, so there are limits. Our product has a technical aspect and in the wrong hands there can be issues. We have been in business long enough to know what kind of mistakes can happen. Once the product has been used it is no longer returnable. Due to this we take the stand that all sales are final, other than this condition. You can purchase and take delivery of our product and view it to see if it meets your satisfaction. If it does not, you can return it for a refund. Item must arrive back clean, no dirt or grease, no damage and in its original packaging. You must contact us about the return within 2 days of delivery, which gives you enough time to view the product and decide. You are responsible for costs to ship the item back to us. A restocking fee may apply, and custom orders will not apply unless we have made an error. Contact us at to state your concern or issue and request a return. This offer is available to everyone.
 

 What about Shipping Policy and Shipping Damage?

Although we are based in North America, we have shipped to countries all over the world. Here is a partial list... Every US State and Canada also Puerto Rico, Japan, Australia, New Zealand, Mexico, Switzerland, Iceland, Sweden, Norway, Denmark, Belgium, France, Portugal, The Netherlands, Italy, Spain, Greece, Germany, Austria, Ireland, Scotland, England and Finland. A hello goes out to all our good customers.
We quote a good value flat rate shipping fee within our website shopping cart system, No matter where you live. This flat rate allows us to ship via Priority ground insured with full tracking within North America, or with other Express options when required. If you live outside of North America the service changes to International Air mail at no extra cost. International Air Mail can take as much as two weeks. If you wish faster service no matter where you live you must request via email. We will inform you of other options and cost. All eBay auctions shipping done by low cost Air Mail unless stated otherwise. Shipping products locally and around the world is a great system and items are never lost but the system is not perfect. In some rare cases damage may occur. We must be informed immediately if you suspect shipping damage. Please do not wait to contact us about shipping damage. We cannot help you if you do not report shipping damage within a few days of delivery.
 

 What about Technical Support?

We offer full time Technical Support for all our products. That doesn't mean we'll fly over to you and watch over your project. Generally our product is very simple to work with, and there are a set of procedures you need to follow for best results. See Application Tips & Paint Procedures to understand the product and aspects of the task at hand. But there can be technical challenges at times and we've seen strange happenings over the years. If you feel you are having difficulty or feel there is a defect in the product please contact us. You can reach us anytime via email to ask questions about your concerns or issues here . We will get back to you as soon as possible. Please do not jump to conclusions as there may be a simple solution to your concern. We believe Technical Support to be one of the most important customer services we can offer. We are the manufacture and we know the products inside and out, and is one of the main reasons to buy AFE Graphics products. Your feedback is important to us. Once we can identify a problem we move quickly to make your project a positive experience. We won't leave you hanging.
 

This way out!

Copyright © 1996-2018 AFE Graphics

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YZ60 YZ80 YZ100 YZ125 YZ175 YZ250 YZ360 YZ400 YZ465 YZ490 SC500 WR200 YZ250WR GT80 WR500 MX250 MX360 MX100 MX125 MX175 MX250 HT90 MX100 XT500 TT500 TT225 XT600 RT360 PW50 PW80 LT100 JT MINI IT125 IT175 IT200 IT250 IT400 IT425 IT465 IT490 DT100 DT125 DT175 DT250 DT400 Suzuki GSXR Decals GSXR 750 GSXR 1100 Katana Decals Walter Wolf Decals Gamma Decals RG500 RG400 GS1000 GS750 GS1100 XN85 Turbo ZN1100 LTD ZN700 LTD KZ550 KZ750 KZ700 KZ900 ZX600 ninja 600r GPz550 GPz750 GPz1100 GPz 750 Turbo KX250 KX125 KX500 Uni-Trak Decals FJ1100 FJ1200 TX750 TX500 XS750 XS650 XS400 XS360 Seca Decals XJ550 XJ650 XJ900 Seca 650 Turbo TZ250 TZ125 TZ350 TA125 TA250 TZ500 TZ750 TR250 TR125 OW500 FZR 1000 FZR 750 TZR250 FZ400 FZ600 FZ750 RD350 RD350LC RD400 RD350 31K RZ350 RZ350 31K Daytona Special Kenny Roberts RD500 RZ500 RZV 500R Elsie Decals RD250 RD125 RD350F2 RD350N2 RDX125 RD200 yamaha 2-stroke decals Ski-doo Decals Moto-ski Decals Sea-Doo Decals Olympique 292 Olympique 340 Super Olympique Chalet Alpine 370 Alpine 640 Nordic 371 Olympique 320 Olympique 12/3 Olympique 370 TNT 399 TNT 669 Ski-Boose Blizzard 292 Blizzard 340 Blizzard 440 Blizzard 640 Blizzard 776 Pro-Stock Sno-Pro Plus-X Mach 1-X 69 Double Eagle MXZx 440 Elan TNT F/A 340 TNT F/A 440 245 RV Elan Deluxe TNT RV Everest Citation Blizzard 6500 Blizzard 5500 Blizzard 7500 Plus Blizzard 9500 Plus Citation SS Citation 3500 Citation 4500 Blizzard 5500 MX Nordik Skandic Blizzard 9700 Safari SS25 Formula MX Formula Plus Formula SS Formula SP Mach 1 Mach Z Grand Touring Plus EFI MXZ 470 Alpine II Alpine 2 Formula SL Formula Z Formula STX Formula SS MXZ 670 MXZ 583 MXZ 440 Formula 3 Formula III Formula 500 Millennium Edition Moto-Ski Cadet Moto-Ski Capri Moto-Ski Zephyr Moto-Ski MS-18 Moto-Ski Grand Prix Moto-Ski Mini-Sno Moto-Ski F340 Moto-Ski F440 Moto-Ski S400 Moto-Ski S440 Moto-Ski Futura Moto-Ski GS400 Moto-Ski TS440 Moto-Ski Nuvik Moto-Ski Sonic 340 Moto-Ski Sonic 250 Moto-Ski Spirit Moto-Ski Mirage Moto-Ski Super Sonic Moto-Ski GPS Moto-Ski Grand Prix Special Moto-Ski Mirage 2 Moto-Ski Ultra Sonic Moto-Ski Mirage 3 John Deere Snowmobile Decals 72 JD400 72 JD500 73 JD600 73 JDX4 73 JDX8 74 JD300 74 295/s 74 JDX4 Special 74 JDX6 75 JD800 75 340/s cyclone 340 cyclone 440 Liquidator Liquifire 340 Liquifire 440 78 Spitfire 79 Spitfire Trailfire 340 Trailfire 440 Liquifire II Sportfire 81 Spitfire Snowfire Sprintfire 84 Liquifire Trailfire LX Arctic Cat Decals Polaris Decals Mercury Decals Yamaha Snowmobile Decals Sno-Jet Decals eltigre 5000 eltigre 6000 eltigre 400 eltigre 295 panther 340 panther 440 cheetah 340 cheetah 440 puma 340 puma 440 ext 340 ext 650 ext 440 jag 340 jag 2000 jag 3000 panther vip lynx lynx II 340z 440z Kitty Kat Kat Kutter panther wankel trail-twister 340 trail-twister 440 sno-twister 340 sno-twister 440 sno-twister 250 yamaha sl338 yamaha sl292 yamaha ss433 yamaha gp396 yamaha sw396 yamaha gp292 yamaha gp433 yamaha gp643 yamaha sw433 yamaha gp338 yamaha ew643 yamaha gpx433 yamaha ex440 yamaha ex340 yamaha srx440 reproduction decals reproduction restorations motorcycle stickers motorcycle graphics motorcycle decal kits vintage motorcycle graphics cycledecals.com cyclegraphics reprodecals.com motorcycledecals motorcyclegraphics vintagedecals vintagegraphics motorcyclestickers antiquedecals reprographics snowmobiledecals.com old decals unavailable decals fuel tank stripes side cover decals unobtainable decals discontinued decals motorbike decals hard to find bike decals original NOS style decals snowmobilegraphics sledgraphics.com snowmobile decal kits mach9designs TNT Page